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Cancellation of Webinar or Workshop

For paid offline and online events

  • It may be possible to transfer an event fee to a same or different event/date/time if there are places available.
  • Cancellation up to 21 days in advance, you will receive a full refund, minus 10% administration fee.
  • Cancellation of 8 to 20 days beforehand, you will receive a 50% refund.
  • Cancellation of 7 days or less, you will not be refunded.

If Eluceo cancels an event for whatever reason all paid up registrants will receive a full refund within 14 days of notification of the cancelled event. Refunds will be made using the original form of payment.

No refunds will be issued for missed classes of a webinar or workshop.

You can contact the organiser using the email address on your booking confirmation email. Or if you have any questions on our Refund Policy you can email to hello@eluceo.org.

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